1. The advance booking rights may only be used by the person to whom they are issued (i.e. Leisure Cardholder) and are valid for 12 months from the date of issue

2. The booking right is strictly not transferable

3. Telephone and Internet bookings may be made up to 8 days in advance. (Different sites take bookings at different times. Contact your nearest site for more information)

4. Only one session per customer, per activity, may be booked 8 days in advance

5. Multiple bookings may be made in advance from the 7th day

6. Customers must confirm all bookings by showing their Leisure Card at reception and full payment must be made prior to playing

7. All cancellations must be made by telephoning the centre where the activity was booked

8. Cancelled booking will not be charged, provided that 24 hours notice is given

9. Cancellations can be made by telephone or in person at the site you had booked to play at. Giving less than 24 hours notice will be charged the full court fee, if the court is not re-let. Availability of other courts will be taken into consideration

10. If a customer fails to show up for a booking, the full fee will be charged

1. The card is valid for 12 months from the date of issue

2. Birmingham residents are people that pay their Council Tax to Birmingham City Council

3. The person to whom it was issued may only use the card. It is not transferable and no more than one card will be issued to any person

4. The card must be produced to obtain a discount otherwise the full charge must be paid

5. The card can only be used at facilities listed in this Passport to Leisure Card guide

6. To obtain Passport to Leisure rates for individual court hire for badminton, squash and tennis, at least one of the players must be a Passport to Leisure cardholder. Variable discount apply at Billesley Indoor Tennis Centre and Community Leisure Centres according to the number of Passport to Leisure cardholders playing at the time

7. Discounts do not apply on multi-activity sessions, i.e. Ladies Recreation and 50+ Recreation

8. To qualify for a discount on children's courses, i.e. Strikes and Strokes, the child must be a valid Passport to Leisure cardholder

9. Last ticket for Erdington Leisure Centre is 3.30pm and last ticket for Arthur Terry, Birmingham Sports Centre and Moseley School Health & Fitness Centre is 5.30pm (Monday-Friday)

10. Cards may not be used after the expiry date

11. Cards must be renewed every 12 months. It is the responsibility of the cardholder to renew their card before it expires

12. If a cardholder changes name, a new card may be issued free of charge. Documentation will need to be provided as proof, e.g. marriage certificate

13. An administration fee may be charged for replacement cards

14. Any changes of personal details or circumstances making them ineligible for the card, must be notified to the Leisure Card office

15. The giving of incorrect information with the intent of defrauding the Council will result in appropriate action being taken

16. We must protect the public funds we handle and so we may use the information you provide in relation to this application to prevent and detect fraud. This is in accordance with the Data Protection Acts, 1984 and 1998

17. Birmingham City Council is committed to eliminating racial harassment and attacks. The City Council reserves the right to withdraw without compensation the Leisure Card of any person deemed to be in breach of its Anti-harassment Policy

18. Birmingham City Council reserves the right to withdraw the card and its advantages if the user abuses the scheme, other customers or staff, or makes a false application. The card will become invalid if tampered with in anyway

19. The loss or theft of a card must be reported immediately

20. Reduced rates for Passport to Leisure Card holders do not exist for all services, e.g. club/group bookings and team sports are excluded. In addition concessions are subject to availability and may be altered or withdrawn without notice

21. The administration of this scheme is computerised and therefore registered with the Data Protection Registrar in accordance with the Data Protection Act 1984 and 1998

22. The card can not be used in conjunction with any other promotions or special offers

23. For further information contact Leisure Point on 0121 464 5000